Location, location, location! The first thing theTelecommunicators will ask when you call 911 is, “What is the address of your emergency?” It’s important that you give them that location, first and foremost. Even if your call is disconnected for any reason, the Telecommunicators will know a starting location to send First Responders so you can receive the assistance you need.
A big misconception is that we automatically know your location. Although cellphone providers and technology have greatly improved over the years, we still must ask for and confirm the location of the emergency.