New Hanover County

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Updated and Maintained

 

by

 

Sgt. J. J. Brewer

 

 

 

 

 

 

 


 

 

 

 

 
 
 
 
 

Captain K. W. Sarvis

 Division Commander

 

 910-798-4497 Main

 

Strategy

“To educate and train the staff and officers of the New Hanover County Sheriff’s Office to provide the highest caliber of service which is consistent with our policies and procedures.”

 

The Internal Affairs section of the New Hanover County Sheriff’s Office has been established to allow citizens a formal way of making a complaint on a member of this office or to commend a member for doing a good job.  The Internal Affairs function and disciplinary system of the New Hanover County Sheriff’s Office serves as a critical link, and conduit, for community trust. 

Internal Affairs is responsible for investigating complaints filed against members of the New Hanover County Sheriff’s Office in a professional and thorough manner. Internal Affairs also reviews Policy and Procedures of the Sheriff’s Office and seeks to recognize training needs within the Sheriff’s Office. 

The goal of Internal Affairs is to assure the citizens of New Hanover County that all complaints are given due attention and are fully investigated. It is the goal of this unit to foster the trust the citizens have with the Sheriff’s Office.  Once a complaint has been investigated the results and findings are forwarded to Sheriff McMahon for his review and action. 

North Carolina Law prohibits the release of the results of an Internal Affairs investigation to the complaining citizen. However, you will receive a letter from the Sheriff informing you of the status of your complaint. 

Complaints, concerns and commendations can be brought to the attention of Internal Affairs 24 hours a day:

(910) 798-4497  Lieutenant J. A. Hart

Monday - Friday 8am - 5pm

 

(910) 798-4200 Front Desk

24 Hours