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The Internal Affairs section of the New Hanover County Sheriff’s
Office has been established to allow citizens a formal way of making
a complaint on a member of this office or to commend a member for
doing a good job. The Internal Affairs function and disciplinary
system of the New Hanover County Sheriff’s Office serves as a
critical link, and conduit, for community trust.
Internal Affairs is responsible for investigating complaints filed
against members of the New Hanover County Sheriff’s Office in a
professional and thorough manner. Internal Affairs also reviews Policy
and Procedures of the Sheriff’s Office and seeks to recognize training
needs within the Sheriff’s Office.
The goal of Internal Affairs is to assure the citizens of New Hanover
County that all complaints are given due attention and are fully
investigated. It is the goal of this unit to foster the trust the
citizens have with the Sheriff’s Office. Once a complaint has been
investigated the results and findings are forwarded to Sheriff McMahon
for his review and action.
North Carolina Law prohibits the release of the results of an Internal
Affairs investigation to the complaining citizen. However, you will
receive a letter from the Sheriff informing you of the status of your
complaint.
Complaints, concerns and commendations can be brought to the attention
of Internal Affairs 24 hours a day:
(910) 798-4497
Lieutenant C.L. Wilson
Monday - Friday 8am - 5pm
(910) 798-4200 Front Desk
24 Hours
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